Thursday, April 21, 2011

Email Newsletters are Useless

Email newsletters to clients can also be a very powerful and effective form of marketing in your business when done right with the right tools and strategy.

There are three fundamental concepts towards creating an effective email newsletter which, when used correctly, can greatly benefit the reason you spent the time to write the email in the first place. After all do we not all want some level of ROI on time or money spent in our marketing efforts?

Firstly there is the system you use to create and send your email, don’t, and I cannot stress this enough, use Outlook for creating your email marketing campaigns. Why? Well the answer is simple; you cannot measure the effectiveness of it. A good email marketing platform will enable you to tap into very useful analytics around who read, who forwarded, who visited your website, Tweeted etc… Additionally with the Electronic Communications act it is very hard to be compliant.

Secondly it’s all about content, both the guts of it as well as how it is presented as this is a reflection of your business. With regards to content, while some times simply providing a specials email is sufficient to your marketing plan, some degree of personalisation both by addressing the recipient by name saying gidday and signing off as yourself can have advantages in how well the reader engages with you. After all we all like feeling special… Likewise presentation is so important, not to the degree that you either have to spend oodles of money getting a professional designer to create some awe inspiring piece of content for you each month nor the requirement of spending countless hours on it getting it just right. More that you use a nice easy to read font with defined headings and throw in some graphics (keeping them proportionally sized to retain a consistent feel) to liven up your email. A simple email newsletter that is pleasant to read will often have more impact than something convoluted with a stream of colours and different fonts. We’re all busy folks let’s make it easy to digest your newsletter.

Lastly, and this for me is a biggie, once your client has finished reading your email what do you want him or her to do? Do you want them to delete it and go on to the next email in their inbox or would you like them to take some action to engage with your company? Commonly called a “Call to Action” no piece of marketing should be without it and your email newsletters are no different. From call now to refer a friend, enter this competition and Tweet This, Read the article online or sign up for this the possibilities are limited only by your imagination.

Email marketing done right can be a fantastic tool for ensuring the “Client Nurturing” aspect of your marketing campaign works effectively. Use a professional email marketing platform, write great content and give your readers something to do.

Thursday, April 14, 2011

Ten Tips for Business Blogging

If you want to get found online a business blog is a great way to produce fresh content to improve your search engine rankings.  A blog for your business can develop a relationship with your customers as well as generating new sales leads.

1. You probably blog without knowing it

I see a lot of websites who regularly publish news and information on their website to keep customers informed of what’s going on. This is essentially great blog content and can be the foundation for the blogging aspect of your website marketing campaign.

2. What can you blog about?

Think about the things that happen in your business every day that you naturally tell people about. New products, industry innovations, events and awards, PR, articles written about your business, new staff, old staff, great staff, customer testimonials, common problems customers face and how to solve them. Every week there is bound to be something in your business that you could write about.

3. Don’t be a sales person

Rather than push your products or services engage your customers by giving them an insight into your business, the people in it and your expertise in the industry. Entertain, educate and inform your readers. If you write about your products or services then try talking about how they solve a problem.

4. Research

Don’t be afraid to check other successful blogs in your industry including those overseas to get some ideas on how to promote your business. Analyse your keywords, see what your competitors are doing and do it better.

5. Know your audience

Who are your customers, what will they want to hear about and what will make them keep coming back to your website to read your blog? Blogging does take some effort so it is important not to waste it. Often finding a small niche within your industry can create a significant difference if you are in a highly competitive online arena.

6. Design Less

Try not to get too bogged down with the design of your blog. Use your logo and brand colours with one of the pre designed templates. Blogs are about content, the look of your blog helps but your first focus should be on generating content.

7. Optimise

Use the right blogging platform so you can optimise each post with keywords and descriptions. Having a blog hosted on your domain rather than a free blog often provides better options for optimising your blog for search engines. Blogging to nobody soon becomes tedious so if you don’t get found it will be hard to stay motivated.

8. Promote

Marketing is about coverage and blogs are no different. Think of your blog as your own PR central. With all that valuable content, re distribute it across the web to places such as Twitter, Facebook, news and article sites and LinkedIn. If you post a PowerPoint presentation, pdf or Word document consider posting to SlideShare.

9. Capture, Convert and Nurture

There’s generally one primary reason a business will start a blog; to make more sales. Give your readers something to do once they have read your blog. This could be as simple as subscribe to your blog feed, signup for your email newsletter, register to download something, register to receive specials via email and so on. The key here is to capture the reader to become a lead by inviting them to give you some contact details. It’s your job then to convert them into a customer and you will only do this if you nurture your leads through the process.

10. Don’t give up to quickly

Give yourself at least 6 months before deciding on whether a blog is working for your business. Establishing a new blog can be hard as it has little or no content when you start so there’s not a lot to attract existing customers or to reach out to potential new readers. After 6 months you will have a good amount of content and a better idea of how it is performing as an additional sales and PR tool.

TIP:
Have a strategy for your blog so that you have a clear objective of what results you need to measure. Know who you are blogging to, why you are blogging, and what the measurable goal is for your blog to determine its success.